This contract is concluded between the two parties whose complete data is specified in the attached contracting form, referred to herein as "Party One" (Service Provider / Owner of the Software Platform) and "Party Two" (Client / Subscriber), collectively referred to as "the Parties." In accordance with the provisions of the Egyptian Civil Code No. 131 of 1948, the Intellectual Property Rights Protection Law No. 82 of 2002 (especially Articles 138-178 pertaining to copyright and related rights), the Commercial Law No. 17 of 1999, the Personal Data Protection Law No. 151 of 2020, the Electronic Commerce Regulation Law No. 15 of 2022, the Anti-Cyber Crime Law No. 175 of 2018, and the laws and regulations in effect in the Arab Republic of Egypt, this agreement aims to regulate the relationship of providing software services as a service (SaaS) between Party One (Service Provider / Owner of the Software Platform) and Party Two (Client / Subscriber), where the Service Provider is committed to providing a cloud-based software platform, accessible and usable by the Client online in exchange for a periodic subscription, without the Client acquiring any ownership of the software, with the determination of service levels, availability guarantees, security, data protection, payment terms, termination, and indemnification, all within a framework of transparency and adherence to the highest standards of providing cloud services and the regulations in effect in the Arab Republic of Egypt. The Parties have agreed as follows:

Article (1) Definitions of the Agreement
1- The words and phrases below - wherever mentioned in this agreement - shall have the meanings indicated beside each, unless the context requires another meaning:
2- The Agreement: refers to this Software Subscription Agreement (SaaS) in its entirety, including its provisions and appendices, with its preamble being an integral part thereof.
3- Service Provider: Party One in this agreement, which is the entity owning and operating the software platform and licensed to provide software services as a service to clients.
4- Client: Party Two in this agreement, which is the natural or legal person subscribing to the service and using the software platform to access available data and functions.
5- Service: the cloud-based software platform provided by the Service Provider to the Client via the internet, including all updates, additions, and enhancements launched during the subscription period, detailed in Appendix (1) of this agreement.
6- Platform: the software system, application, database, cloud infrastructure, and all technical components that make up the service provided to the Client.
7- User Account: the electronic account created for the Client (or its users) to access and use the service, including login data (username, password) and defined permissions.
8- Subscription Period: the duration during which the Client is entitled to use the service, as specified in Article (3) of this agreement.
9- Subscription Fees: the monetary amount the Client is obligated to pay to the Service Provider in exchange for using the service, as specified in Article (5) of this agreement.
10- Service Level Agreement (SLA): the specifications and technical standards of the service, including uptime, storage capacity, performance speed, and technical support, as defined in Appendix (2) of this agreement.
11- Data: all data, information, files, and content that the Client uploads, inputs, stores, or processes via the platform.
12- Personal Data: any data relating to a specific or identifiable natural person, subject to the provisions of the Personal Data Protection Law No. 151 of 2020.
13- Backup: the process of saving copies of the Client's data in separate and secure locations for recovery in case of loss of the original data.
14- Uptime: the percentage of time the service is available and accessible for use by the Client.
15- Associated Parties: include subsidiaries, parent companies, sister companies, as well as directors, employees, contractors, consultants, agents, and representatives.

Article (2) Subject of the Agreement and Scope of Service
1- First: Provided Service:
2- The Service Provider offers the Client Software as a Service (SaaS) according to the following specifications, detailed in Appendix (1) of this agreement:
3- Service Name:  
4- Service Description:  
5- Key Functions:  
6- Supported Platforms:  
7- Supported Languages:  
8- Storage Capacity:   Gigabytes.
9- Number of Allowed Users:   User.
10- Second: Scope of Service:
11- The service is provided online, and the Client does not need to install any software on their devices (besides the browser or applications required for access).
12- The service is periodically updated and enhanced by the Service Provider, and these updates automatically become part of the service.
13- The Service Provider is committed to providing the service according to the Service Level Agreement (SLA) specified in Appendix (2) of this agreement.
14- The Service Provider is committed to providing technical support to the Client according to the agreed support level in Appendix (2).
15- Third: Service Exceptions: