Service and service level agreements —
Signed, renewed, and under control.
Operations teams build up service agreements, SLAs, and partner and supplier contracts, each with its own term, obligations and renewal date. Wthaiq brings these agreements into one digital path: multi-party signing with verified identity, internal review and approval, automatic renewal alerts, and a single dashboard that keeps every agreement under control.
An operation that runs on a great many agreements, and terms that are hard to keep on top of.
Operations do not rest on a single agreement, but on a network of them: service agreements, service level agreements (SLAs), contracts with suppliers and partners, and procedure approval forms. Each has its own term, obligation and renewal date, and each is signed by several parties in different locations. When these papers are scattered across email and folders, there is no single view, and terms lapse with nobody noticing.
Countless agreements and service levels
With every service or operating system comes a new agreement and service level with its own terms and performance indicators. These documents multiply in scattered wordings, so standardizing them and controlling their clauses becomes hard, and preparing and signing them on paper takes a great deal of the operations team's time.
Partners, suppliers and multiple parties
Every operating contract brings several parties together: a service provider, an operations function, and perhaps a partner or supplier at another site. Getting them all to a paper signing at the same time is impractical, so the agreement is delayed and the start or steady continuation of service stalls.
Renewals and terms that are hard to track
Service agreement and SLA terms lapse with no warning, so a service is delivered under an expired agreement or an important renewal date is missed. And without one unified dashboard it is hard to know who signed, which agreements are in force, and what obligations stand right now.
One unified route for every Service and operations agreements.
Saved templates, multi-party signing with verified identity, a review and approval flow, automatic renewal alerts, one tracking dashboard and API integration — for every operating agreement, from conclusion to renewal.
Your saved service agreement templates
Save your service agreements, service levels, operating contracts and partner agreements as templates in your account, with clear commitment indicators and terms, or upload your own forms as PDFs and drag signature fields onto them in minutes. Either way, the wording stays uniform across teams.
Service level agreement (SLA)Multi-party signing in an orderly sequence
Sign the agreement between the service provider, the operations function, the partners and the suppliers along one route. Order the signing sequentially or in parallel, so each party receives their secure link and signs remotely, with no need to gather everyone in one place or pass paper copies around.
Multi-party signingA review and approval flow before sending
No agreement goes out to the parties before it has passed through an internal review flow and approval from the responsible manager, using the procedure approval forms. That way you keep control of the terms, the authorities and the operating indicators, and protect your operations from sending out the wrong clauses before the final check.
Procedure approvalAutomatic renewal alerts
Every agreement and service level has a recorded expiry date, and early alerts reach you as it approaches. Renewal and re-signing start on time, so no service is delivered under an expired agreement and you never miss a renewal date that carries an operational or legal obligation.
Automatic alertA tracking dashboard for every agreement
Track every service and operating agreement from a single dashboard: who has signed, who is waiting, which is in force, and which is coming up for renewal. One unified view that ends scattered files and lets the operations team act before a term lapses or an obligation slips.
A single tracking dashboardAPI integration with your operational systems
Connect Wthaiq to your operations and service management systems through the API. Trigger agreement creation and send for signature, and receive status and renewal events automatically inside your own tools, so signing becomes a built-in step in your workflow rather than a separate task handled by hand.
API integrationFrom preparing the agreement to its entry into force and archiving.
Choose an agreement template or upload your contract
Start from a template you saved for a service agreement or service level agreement, or upload your operational contract as a PDF and drag the signature fields onto it.
Add the parties and set the signing order
Add the service provider, the operations side, the partners and the suppliers, and order the signing between them in sequence or in parallel.
Internal review and approval, then sending
The agreement goes through review and approval by the responsible officer, then reaches each party via a secure link of their own.
Each party verifies their identity and signs
Each party opens their link from their device, confirms their identity with an official document and a face match, then signs the agreement remotely.
Archiving, tracking and renewal
The agreement is sealed and archived with long-term archiving, and you track its status from a single dashboard with automatic renewal alerts.
Because operations are a continuing commitment, and its agreements have to be watertight.
Identity verification protects every agreement
Before any party signs the service agreement or service level agreement, they go through identity verification with an official document and live face matching. Every signature is thus tied to one specific real person, closing the door to denial or confusion in documents that carry long-term operational obligations.
Multi-party signing that brings everyone together
There is no need to gather the service provider, the operations function and the partners in one place. Each signs remotely along an orderly route, in sequence or in parallel, so operating agreements are concluded faster and service starts or continues without waiting on a late paper signature.
One tracking dashboard, with renewal alerts on time
Agreements scattered between email and folders come to an end: one dashboard shows every service and operating agreement, who has signed, who is waiting and which ones are in force. As for terms, early alerts reach you before they lapse, so no service is delivered under an expired agreement and you never miss a renewal date or an obligation review.
An approval route before sending
Every agreement goes through review and approval by the responsible officer before it reaches the parties, using procedure approval templates. You control authority, wording and operational indicators, and make sure no commitment goes out in your organization's name before it has been reviewed and approved internally.
A tamper-evident fingerprint and archiving that lasts
The agreement gets a digital fingerprint recorded on the completion certificate, so any later change to the stored copy breaks it and the verification page exposes it, and a PAdES signature is embedded in the file for anyone who signs with a token. It is kept under long-term archiving that stays verifiable at any internal audit, official review or service-level dispute, even years later.
What they ask about The operations team.
Can I sign a service agreement or an operating level between several parties?
Yes. The platform supports multi-party signing between the service provider, the operations team, partners and suppliers on a single path. Order the signing sequentially or in parallel, and each party receives their secure link and signs remotely, with no need to gather everyone in one place or send paper copies between sites.
How does the platform handle agreement renewals and terms?
Every agreement and service level has a recorded end date, and you receive early alerts as it approaches. Renewal and re-signing start on time instead of the term lapsing quietly, so you avoid delivering a service under an expired agreement or missing a renewal date that carries an operational or legal obligation.
Can I review and approve the agreement internally before sending it?
Yes. Every agreement passes through a review and approval route with the responsible owner before it reaches the parties, using procedure approval forms. That lets you control terms, authorities and service level indicators, and protects your operations from sending out incorrect clauses in your organization’s name before final scrutiny and approval.
How do I track every operating agreement from one place?
From a single tracking dashboard you see the status of every agreement: signed, awaiting a party, in force, or approaching renewal. This view puts an end to files scattered across email and devices, and lets the operations team send a reminder in one click and act before a term lapses or an operational obligation stalls.
Can Wthaiq be connected to our operational systems via API?
Yes. The API lets you connect the platform to your operations and service management systems. You can trigger agreement creation and send for signature programmatically, and receive status and renewal events automatically inside your own tools. Signing becomes a step embedded in your operational workflow rather than a separate task managed by hand.
How do I confirm the identity of every party signing our operating contracts?
Before signing, every party passes through an identity check with an official document and a live face match, so their signature is tied to a verified identity. This stops one person signing in another's name on a binding agreement, and gives you documented proof of who actually signed at any later review or service-level dispute.
Make every operating agreement signed, renewed and under control.
Create service agreements and SLAs, sign them remotely with every party under verified identity, approve them internally, and track them from a single dashboard with automatic renewal alerts and API integration — all on one platform.